Luxury Pool villa NaJomtien Pattaya

Cancellation PolicyBooking & Payment Policy – Natural Villas

1. Reservation Confirmation & Deposit Requirement
A 50% deposit is required to confirm your reservation and must be paid within 24 hours of booking.
Accepted payment methods for deposit:
⦁ Credit/debit cards only (Visa, Mastercard, or other approved cards)
⦁ Bank transfer

2. Cancellation Policy
⦁ Full refund of your 50% deposit if you cancel within 24 hours of booking.
⦁ If you cancel after the 24-hour window, the 50% deposit is non-refundable.
⦁ No refunds will be granted for no-shows or early departures.

3. Balance Payment & Security Deposit
The remaining 50% balance and a THB 10,000 security deposit must be paid at check-in.
Accepted payment methods at check-in:
⦁ Cash (THB only)
⦁ Local bank transfer (Thai bank accounts only)
⦁ Credit cards are NOT accepted at check-in
The security deposit will be fully refunded after check-out, provided there is no damage to the property.

4. Payment Instructions
To secure your booking, please transfer the 50% deposit within 24 hours to:
Account Name: Natural Living Properties Co., Ltd
Account Number: 103-1-10799-3
Bank Name: Kasikorn Bank
SWIFT Code: KASITHBK

⦁ Deposit payment: choose “Credit/Debit Card” or “Bank Transfer” when booking online.
⦁ Balance & security deposit: settle in person at check-in via cash or local bank transfer, Credit cards are NOT accepted at check-in.

5. Contact Information
You can contact us at any time:
📞 Mr Philippe EN FR +66 81847 6617 - Line ID: philippebassetti
📞 Miss Am TH EN +66 927444924 - Line ID: pictuream

Thank you for choosing Natural Villas. We look forward to welcoming you!